{"id":9,"date":"2025-08-16T22:11:57","date_gmt":"2025-08-16T22:11:57","guid":{"rendered":"https:\/\/websitebuilder-demo.net\/resume\/?page_id=5"},"modified":"2026-03-13T14:02:47","modified_gmt":"2026-03-13T14:02:47","slug":"home","status":"publish","type":"page","link":"https:\/\/tylerdcoles.com\/","title":{"rendered":"Home"},"content":{"rendered":"
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Experience<\/span><\/a>Skills<\/span><\/a>Portfolio<\/span><\/a>Contact<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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01<\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Tyler D Coles<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Hello, my name is Tyler and welcome to my website!<\/span><\/p>\n

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I’m a QA professional specializing in supporting and testing applications, databases, and delivering responsive service to both enterprise and government clients. Skilled in Agile and Waterfall methodologies.<\/span><\/p>\n

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Outside of work I enjoy camping, fitness, chess, and spending time with family and friends. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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EXPERIENCE<\/span><\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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02<\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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July 2025 – Present<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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QA Tools Administrator<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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@ Fiserv<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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November 2022 – May 2025<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Technical Support Engineer<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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@ Hilton Software<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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August 2022 – May 2025<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Application Support Engineer<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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@ Hilton Software<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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March 2021 – August 2022<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Application Support Analyst<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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@ Hilton Software<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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September 2019 – March 2021<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Technical Support Specialist<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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@ Florida Atlantic University, Office of Information Technology<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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03<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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SKILLS<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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  Test Management<\/span>91%<\/span><\/div>\n<\/div>\n<\/div>\n
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 Application Support<\/span>95%<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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  Collaboration<\/span>94%<\/span><\/div>\n<\/div>\n<\/div>\n
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  Quality Assurance<\/span>98%<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Tools that i frequently use:<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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qTest<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Tricentis<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Jira<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Atlassian<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Confluence<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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365<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Microsoft<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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PORTFOLIO<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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04<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Aero App Support Knowledge Base<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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CONTACT and SOCIAL<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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My LinkedIn Profile<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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ENS Website (Crypto)<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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My Chess.com Profile<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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EMAIL<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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tyler@tylerdcoles.com<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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PHONE<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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\u00a9 Tyler D Coles \/ All Rights Reserved \/ 2025<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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<\/p>\n","protected":false},"excerpt":{"rendered":"

ExperienceSkillsPortfolioContact 01 Tyler D Coles Hello, my name is Tyler and welcome to my website! I’m a QA professional specializing in supporting and testing applications, databases, and delivering responsive service to both enterprise and government clients. Skilled in Agile and Waterfall methodologies. Outside of work I enjoy camping, fitness, chess, and spending time with family […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"brizy-blank-template.php","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"brizy_media":[{"id":51,"url":"https:\/\/tylerdcoles.com\/wp-content\/uploads\/2025\/08\/TylerC.-9.jpg","name":"TylerC.-9.jpg","meta":{"brizy_attachment_uid":"wp-0ff0f09f64b019457ca2326dbb441148.jpg","brizy_post_uid":["054353cac24d665505f4f53afbeecb9b"]}},{"id":60,"url":"https:\/\/tylerdcoles.com\/wp-content\/uploads\/2025\/08\/TylerC.-3.jpg","name":"TylerC.-3.jpg","meta":{"brizy_attachment_uid":"wp-07dddb09d11777a816b2bd0064d5bbeb.jpg","brizy_post_uid":["054353cac24d665505f4f53afbeecb9b"]}},{"id":70,"url":"https:\/\/tylerdcoles.com\/wp-content\/uploads\/2025\/08\/confluence.png","name":"confluence.png","meta":{"brizy_attachment_uid":"wp-7616db3bc3819929b40a076a858f6189.png","brizy_post_uid":["054353cac24d665505f4f53afbeecb9b"]}},{"id":71,"url":"https:\/\/tylerdcoles.com\/wp-content\/uploads\/2025\/08\/jira.png","name":"jira.png","meta":{"brizy_attachment_uid":"wp-3c549bf1faf8be7769831110d13a68bc.png","brizy_post_uid":["054353cac24d665505f4f53afbeecb9b"]}},{"id":72,"url":"https:\/\/tylerdcoles.com\/wp-content\/uploads\/2025\/08\/qtest.png","name":"qtest.png","meta":{"brizy_attachment_uid":"wp-b55aeb96a50db5b66237dd22f771f303.png","brizy_post_uid":["054353cac24d665505f4f53afbeecb9b"]}},{"id":83,"url":"https:\/\/tylerdcoles.com\/wp-content\/uploads\/2025\/08\/microsoft.png","name":"microsoft.png","meta":{"brizy_attachment_uid":"wp-f9624f989cc6ad1bd2f41085ebf71e65.png","brizy_post_uid":["054353cac24d665505f4f53afbeecb9b"]}}],"_links":{"self":[{"href":"https:\/\/tylerdcoles.com\/index.php?rest_route=\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tylerdcoles.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tylerdcoles.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tylerdcoles.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tylerdcoles.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9"}],"version-history":[{"count":6,"href":"https:\/\/tylerdcoles.com\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":112,"href":"https:\/\/tylerdcoles.com\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions\/112"}],"wp:attachment":[{"href":"https:\/\/tylerdcoles.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}